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Health advice

If you become unwell or are injured, there are a range of NHS services to help you get better. Choosing the right one will ensure you receive the best possible treatment.

You can reduce the risks by observing good basic hygiene and:

  • Covering your nose and mouth with a tissue when you cough or sneeze
  • Disposing of dirty tissues promptly and carefully – bag and bin them
  • Washing your hands frequently with soap and water or hand sanitiser
  • Frequently cleaning hard surfaces such as worktops, door handles and handrails
  • Making sure you and your family are up to date with recommended vaccinations

What should you do if you have any concerns about yours or someone else’s health?

  • Contact your GP
  • Contact the NHS by dialling 111
  • Visit the NHS website at
  • Dial 999 in an emergency

Who can the emergency services contact if you become injured?

Choose a close family member or friend to be your ‘ICE’ – ‘In Case of an Emergency’ point of contact and store their telephone number / email address in your mobile phone address book. Just enter the word ICE before their name and number (e.g. ICE Suffolk Prepared)

This will enable the emergency services to quickly and easily find someone to contact if you’re injured and can’t communicate.  They simply search for ICE on your mobile.

Make sure that:

  • The person whose name and number you are using has agreed to be your ICE contact
  • Your ICE contact knows who to contact on your behalf, plus any important medical information
  • If your ICE contact is deaf, type ICETEXT then their name before saving the number
  • If you want more than one ICE partner, simply save them as ICE1, ICE2, etc
  • If you haven’t got a mobile phone, keep your ICE contacts details on paper in your wallet or purse

Become first aid trained

A simple first aid course can give you basic skills that could help save a life.

Get Prepared